While surfing our web site we do not collect or share personal identifiable information about individual data or interest
information. except generic information about visitors to our websites; this information is aggregated, and maybe used to improve our website.
We have the right to change this policy at any time . This statement and the policies outlined herein are not intended to
create any agreement or relevant with us. If you have any question about this, please contact us at
ALL SALES FINAL
Cancellation Policy - Manual Reservations
Ticket(s), Voucher(s) are Non-Negotiable, all cancellation are subject to a 25% cancellation fee. Customer(s) are responsible to information indicate on ticket(s). If less than 72 hours notice of any cancellation charge (Penalty) impose by tour provider's surcharge. Hawaii tour and travels is a commission agent only. Therefore, We will not liable for missing pick-up neither time, or location or reschedule, any of loss, stolen, during or after the tour, damage, injury, insured or not insured, direct or indirect for all tour, activities we sales, document reservation fee of $5.00 will apply per person /per tour or activities.
Customer's name changes are never permitted under any circumstances. Both Manual and Online Reservations.
Upon requesting reservation your credit card will be charged. Within 24 hours, you will receive a reply from Hawaii tour and travels a confirmation about your requesting services if date requested is available or you will be contact by a reservationist. If we are unable to accommodate your request on another date, a full refund shall be provided.
Attraction & Services
General Restriction apply for all excursion or activities for individual or group with include pregnant women, medical circumstances not fit to operate equipment, from join activities, or could be decline service or grant by vendors as example...(such as ...Scuba Dive... Helicopter ride -Individual weight 245 lb or more restriction apply please call in as nature of yours selection. )
Location & Contact Us
We are more than happy to provide additional information about our travel services. For trip pricing details, service timelines, trip planning information, or any other questions you have, contact us through the form below.
Please be sure to include your reservation numbers, name, email, phone, and the specific subject in question. You will receive a reply or call after submitting the form, and we will respond as next available agent during business hour HST.